Virgin Mobile USA Customer Service, Complaints and Reviews

 

complaints about virgin mobile broadband

Broadband TV Home phone Mobile Browse help by topic If you have a complaint, check out our formal internal complaints procedure below. We’re totally committed to addressing all complaints, fully and fairly, and in a reasonable timeframe. Free from Virgin Media phones or mobile. Virgin Mobile USA Complaints & Reviews. Virgin Mobile USA / 9 teenagers from usa in canada with non working virgin mobile phones. Mi. My virgin mobile broadband isn't working. Cannot access the internet. My phone number is [protected], account number My name is Debbie Johnson. Can you please resolve this issue.1/5(). Mobile broadband Virgin Mobile deals Refer a friend How to upgrade Trade in your phone Business mobile SIM Only Pay Monthly SIMs Learn about mobile Why you'll love Virgin Mobile Already with us? that may be affecting your broadband, TV and phone services.


Virgin Media: how to make customer services listen to your complaint


TalkTalk also ranked second in terms of most complaints to Ofcom — at 96 persubscribers — well above the industry average of 58 and second only to BT-owned Plusnet at A breakdown of the three metrics considered by Ofcom showed TalkTalk to be the worst-performing broadband provider in all categories, from customer satisfaction to the proportion of customers with a reason to complain and satisfaction with complaints handling.

Tesco Mobile scored the worst for overall customer service among the eight providers surveyed, just behind Virgin Mobile. However, in all other respects Virgin Mobile fared significantly worse than all other providers for the second complaints about virgin mobile broadband running.

The survey found that Ofcom received more complaints permobile users 44 against Virgin Mobile than any other provider, and more than double the industry average of just Tesco Mobile received just three complaints persubscribers.

Tesco Mobile and Giffgaff, which is owned by O2, were the most likely to be recommended by a customer to a friend for the second year in a row. Best broadband providers based on overall customer satisfaction 1. BT-owned EE 2, complaints about virgin mobile broadband. BT-owned Plusnet 3. Virgin Media 4. Sky 5. TalkTalk Best mobile complaints about virgin mobile broadband based on overall customer satisfaction 1.

Virgin Media 7. Tesco Mobile Source: Ofcom. Topics Broadband. Internet TalkTalk Telecommunications industry news. Reuse this content. Most popular.

 

Contact Us | Live Chat & Phone Support | Virgin Media

 

complaints about virgin mobile broadband

 

Aug 27,  · Virgin Media's customer service team is on for broadband, TV and home phone customers, and for mobile customers. You can also complain by writing to Complaints, Virgin Author: Sophie Smith. Virgin Mobile USA Complaints & Reviews. Virgin Mobile USA / 9 teenagers from usa in canada with non working virgin mobile phones. Mi. My virgin mobile broadband isn't working. Cannot access the internet. My phone number is [protected], account number My name is Debbie Johnson. Can you please resolve this issue.1/5(). Some common complaints handled by the Virgin Media Complaints Number are as follows: There is a fault with my TV, Fibre Optic Broadband, Home Phone or Mobile service and it has not been resolved. My broadband keeps cutting out and sometime I lose connectivity altogether. My broadband is very slow and I was promised a high speed connection.2/5().